If your business operates online or focuses heavily on having an online presence, you’ve probably heard the term “Content is king” way too many times by now. Yes, content is important and it’s also getting increasingly difficult to produce informative, useful and original content these days with the number of online content increasing rapidly every second. So when user-generated content (UGC) became more popular, many saw it as godsend as it meant that platforms could publish content at a much faster rate and receive more views from the public. However, this convenience came with a price.
As businesses move faster than ever before – staying efficient has become paramount in order to stay competitive. With that said, on-demand services have become ubiquitous – from ride sharing and content streaming to cloud computing. Solutions for businesses have also adapted, focusing on fulfilling demands as fast as possible and most importantly, staying flexible.
The idea of “going to work” can often carry a negative connotation. When someone says they have to work, it usually brings up images of sitting in front of a computer for 9 hours every Monday to Friday. That doesn’t always have to be the case because there are many ways you can introduce innovation into your own work-life and keep things interesting for yourself. These are tried and tested methods by the Supahands team so you know you’re in good hands!
American entrepreneur, Jim Rohn, once said that “One customer well taken care of could be more valuable than $10,000 worth of advertising.”. In shocking contrast, Forbes reported a year ago that businesses were losing $62 billion a year through bad customer service. So it’s baffling when a company does not invest the right amount of effort into achieving top notch customer service. It’s not uncommon for one to think that customer service is a difficult hurdle as staff retention and training in this department is challenging. However, what if we told you that there’s a cheaper and much more efficient alternative that requires very little of your time and provides excellent results?
Social media penetrates our lives on a daily basis. In fact, as of April 2017, there are almost 2,000 million users on Facebook alone, making it the most popular social network in the world. In terms of reach, it’s definitely the place to go to if you want to be seen. However, you won’t be the only one thinking that. So here are some of the tried and tested ways we used in order to reach through the noise, speak to our clients and users, thus reaching our business objectives.
The SupaAgent of the Month initiative was started to recognise and appreciate the people behind the work that we do for our clients. To kick things off in May 2017, it is our pleasure to introduce SupaAgent Kellyn who is praised by our Project Managers for being “super reliable” and consistently doing “an awesome job”. Find out more about this SupaMum and be prepared to be wowed!
Every business needs to generate leads at some point in order to push for more sales, widen your network and increase awareness about your brand. In order to make the most efficient use of your time, you need to ensure that your initial funnel is wide enough. Here are some handy tips that we here at Supahands sometimes use to generate leads for our clients.
Humans have an innate need to constantly connect things. We built bridges to connect lands, the telephone to connect voices, social networks to connect people. We’ve also found a way to connect two applications or systems together. In fact, this technological bridge is around us in so many different ways without us realising it. This bridge is called an API or Application Programming Interface. Here’s an easy way to understand APIs. Let’s find out how this simple tool can be used to increase the speed and security of data transference.
Our client is a major telecommunications service provider in Asia who also actively invests in fast-growing businesses. They needed help gathering information on a very prominent startup that was making waves across the region and they needed it fast. Supahands had the first and only discussion regarding the project on a Thursday afternoon, received the brief the next day, launched the project that evening itself and completed it by Sunday afternoon. That’s 5,000 rows of data populated in under 48 hours. This is how we did it.
The Founder and CEO of Tesla and SpaceX, Elon Musk, was recently quoted in saying that “humans must some day merge with machines in order to avoid becoming obsolete”. A bold but not unexpected statement made by the man who turned electric vehicles into the must-have of recent years. But is it necessarily true? We explore the notion from an outsourcing point of view where human labour has become the silent driving factors behind some of the world’s largest companies.
It doesn’t matter whether your business is just starting out or has been thriving for years, the success and growth of your company depends on leads. Without a doubt, leads are like the oxygen to keep your company alive. According to Sirius Decisions, the average sales person only makes two attempts to reach a prospect. The question is now – should you be pushing your sales team’s effort to look for more potential clients or should they focus on building relationships and closing deals?