Humans have an innate need to constantly connect things. We built bridges to connect lands, the telephone to connect voices, social networks to connect people. We’ve also found a way to connect two applications or systems together. In fact, this technological bridge is around us in so many different ways without us realising it. This bridge is called an API or Application Program Interface. Here’s an easy way to understand APIs. Let’s find out how this simple tool can be used to increase the speed and security of data transference.
Without diving too deep into tech jargon, an API is simply a bridge that connects one application to another through a series of commands. In a nutshell, it means that two systems can transfer information and data to each other via different “backdoors” that give access to different things.
A good way to visualise this is to think about the long corridor of doors that Neo has to go through in The Matrix in order to find The Architect.
Every bridge ever created has its benefits. So how does Supahands utilise APIs in favour of achieving the business objectives of our clients?
Get work done in real time
Imagine you own a Q&A online forum that discusses anything and everything under the sun. That is a lot of user generated content that is coming onto your website on a daily basis. All this content requires some form of moderation to ensure that your users only put up posts that abide by the rules that you have set.
You can never rely fully on AI to do the moderation work as it may not be able to make accurate judgments on whether something is abusive or offensive. So that’s where humans come in. Rather than send the content to be moderated in batches, the data gets sent to the SupaAgents who are working on your project as soon as it gets submitted onto your website. This is done very quickly through the “backdoors” that is created using the APIs on both our system and your client.
Transfer data securely
APIs can ensure that your data gets delivered to the right people. Rather than rely on back and forth e-mails or sharing links to Google documents, implementing an API in your backend system that speaks to ours means that the data goes directly to the person working on it. This eliminates the risk of e-mails being hacked, security of the document being compromised or even revealing sensitive information to the taskforce that is working on your project.
Want to learn more about how Supahands’ outsourcing solution can make a powerful combination with our suite of API solutions for your company? Speak to us now.