Speak about the term “Machine Learning” and chances are, thoughts of a sentient race of robotic overlords spring to mind. But instead of a world where Skynet is determining your value as a person, we needn’t look so far to see examples of how intrinsically deep machine learning and artificial intelligence impacts our day to day life and potentially our future.
At Supahands, we’re constantly trying to innovate the way people work by introducing new ways of executing and managing workflows. Productivity is a big deal for us and it’s also a massive issue that’s affecting companies around the world. We recently came across a statistic about worker productivity that challenged the values that Supahands was built on – a statistic that just won’t work with Supahands since we aim to achieve 24/7 productivity for not just ourselves but for companies everywhere. So we set out to calculate just how much productivity we are capable of achieving. To find out more, keep reading…
September is coming to a close and the festive season is near. Businesses around the world are now ramping up operations – aiming to close the year on a high note.
But what does a “high note” mean for a business? Enter KPI (Key Performance Indicator), a way for businesses to measure its success relative to objectives that have been set out. The ubiquitous terminology heard in meeting rooms across the world is so popular that in a survey with over 3,000 companies, more than 77% use KPI to manage performance in the company.
If your business operates online or focuses heavily on having an online presence, you’ve probably heard the term “Content is king” way too many times by now. Yes, content is important and it’s also getting increasingly difficult to produce informative, useful and original content these days with the number of online content increasing rapidly every second. So when user-generated content (UGC) became more popular, many saw it as godsend as it meant that platforms could publish content at a much faster rate and receive more views from the public. However, this convenience came with a price.
As businesses move faster than ever before – staying efficient has become paramount in order to stay competitive. With that said, on-demand services have become ubiquitous – from ride sharing and content streaming to cloud computing. Solutions for businesses have also adapted, focusing on fulfilling demands as fast as possible and most importantly, staying flexible.
American entrepreneur, Jim Rohn, once said that “One customer well taken care of could be more valuable than $10,000 worth of advertising.”. In shocking contrast, Forbes reported a year ago that businesses were losing $62 billion a year through bad customer service. So it’s baffling when a company does not invest the right amount of effort into achieving top notch customer service. It’s not uncommon for one to think that customer service is a difficult hurdle as staff retention and training in this department is challenging. However, what if we told you that there’s a cheaper and much more efficient alternative that requires very little of your time and provides excellent results?
Make no mistake: the recent digital revolution hasn’t made print media any less important. Studies have shown that marketing campaigns that you can physically touch are more memorable and last longer in people’s minds than many digital campaigns. There are numerous concrete reasons why printing is still very much alive, especially when discussing business and marketing. We find that print advertising was an essential tool for reaching potential customers. Printed material is easier to read and navigate than digital content, plus excessive exposure to screens isn’t good for our physical wellbeing or happiness. This give Continue Reading
Malaysia is a known food heaven, with options from traditional asian to contemporary western cuisine. Having such diverse selections can be very overwhelming for the public to search for a particular food in Malaysia, even with the help of Google.
Humans have an innate need to constantly connect things. We built bridges to connect lands, the telephone to connect voices, social networks to connect people. We’ve also found a way to connect two applications or systems together. In fact, this technological bridge is around us in so many different ways without us realising it. This bridge is called an API or Application Programming Interface. Here’s an easy way to understand APIs. Let’s find out how this simple tool can be used to increase the speed and security of data transference.
Our client is a major telecommunications service provider in Asia who also actively invests in fast-growing businesses. They needed help gathering information on a very prominent startup that was making waves across the region and they needed it fast. Supahands had the first and only discussion regarding the project on a Thursday afternoon, received the brief the next day, launched the project that evening itself and completed it by Sunday afternoon. That’s 5,000 rows of data populated in under 48 hours. This is how we did it.
The Founder and CEO of Tesla and SpaceX, Elon Musk, was recently quoted in saying that “humans must some day merge with machines in order to avoid becoming obsolete”. A bold but not unexpected statement made by the man who turned electric vehicles into the must-have of recent years. But is it necessarily true? We explore the notion from an outsourcing point of view where human labour has become the silent driving factors behind some of the world’s largest companies.