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Business

The Importance of Content Moderation and Why You Need It

If your business operates online or focuses heavily on having an online presence, you’ve probably heard the term “Content is king” way too many times by now. Yes, content is important and it’s also getting increasingly difficult to produce informative, useful and original content these days with the number of online content increasing rapidly every second. So when user-generated content (UGC) became more popular, many saw it as godsend as it meant that platforms could publish content at a much faster rate and receive more views from the public. However, this convenience came with a price.

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Business

The Perks of Flexible Outsourcing

As businesses move faster than ever before – staying efficient has become paramount in order to stay competitive. With that said, on-demand services have become ubiquitous – from ride sharing and content streaming to cloud computing. Solutions for businesses have also adapted, focusing on fulfilling demands as fast as possible and most importantly, staying flexible.

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Business

Save 50% Cost On Customer Service – Here’s How

American entrepreneur, Jim Rohn, once said that “One customer well taken care of could be more valuable than $10,000 worth of advertising.”. In shocking contrast, Forbes reported a year ago that businesses were losing $62 billion a year through bad customer service. So it’s baffling when a company does not invest the right amount of effort into achieving top notch customer service. It’s not uncommon for one to think that customer service is a difficult hurdle as staff retention and training in this department is challenging. However, what if we told you that there’s a cheaper and much more efficient alternative that requires very little of your time and provides excellent results?

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Business

Easy Printing with Gogoprint!

Make no mistake: the recent digital revolution hasn’t made print media any less important. Studies have shown that marketing campaigns that you can physically touch are more memorable and last longer in people’s minds than many digital campaigns. There are numerous concrete reasons why printing is still very much alive, especially when discussing business and marketing. We find that print advertising was an essential tool for reaching potential customers. Printed material is easier to read and navigate than digital content, plus excessive exposure to screens isn’t good for our physical wellbeing or happiness. This give Continue Reading

Business

Secure and Process Your Data Quickly with APIs

Humans have an innate need to constantly connect things. We built bridges to connect lands, the telephone to connect voices, social networks to connect people. We’ve also found a way to connect two applications or systems together. In fact, this technological bridge is around us in so many different ways without us realising it. This bridge is called an API or Application Programming Interface. Here’s an easy way to understand APIs. Let’s find out how this simple tool can be used to increase the speed and security of data transference.

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Business

Here’s How We Cleared 5,000 Lines of Data in under 48 Hours

Our client is a major telecommunications service provider in Asia who also actively invests in fast-growing businesses. They needed help gathering information on a very prominent startup that was making waves across the region and they needed it fast. Supahands had the first and only discussion regarding the project on a Thursday afternoon, received the brief the next day, launched the project that evening itself and completed it by Sunday afternoon. That’s 5,000 rows of data populated in under 48 hours. This is how we did it.

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Business

Humans and Machines – An Interdependent Relationship

The Founder and CEO of Tesla and SpaceX, Elon Musk, was recently quoted in saying that “humans must some day merge with machines in order to avoid becoming obsolete”. A bold but not unexpected statement made by the man who turned electric vehicles into the must-have of recent years. But is it necessarily true? We explore the notion from an outsourcing point of view where human labour has become the silent driving factors behind some of the world’s largest companies.

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Business

Your pantry is important for employees productivity. Yes, you read it right!

Many of us as working professionals, we stay at least 8 hours in the office and some cases, we stay more than 5 days a week especially when we are chasing deadlines. Some may even say we spend more than in the office compared to their own home. Following with the current trend, many companies start to pay more attention to their office pantry. Why? For some, it’s a place for office gathering to boost morale, encourage collaboration and impress clients. But, little did they know a well-stocked pantry can actually boost employees’ productivity.

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Business

Should Your Sales Team Waste Time On Lead Generation?

It doesn’t matter whether your business is just starting out or has been thriving for years, the success and growth of your company depends on leads. Without a doubt, leads are like the oxygen to keep your company alive. According to Sirius Decisions, the average sales person only makes two attempts to reach a prospect. The question is now – should you be pushing your sales team’s effort to look for more potential clients or should they focus on building relationships and closing deals?

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