According to World Bank, business process outsourcing (BPO) revenues could soar to well over US$50 billion and provide some 2.6 million jobs by 2020. With that in mind, Supahands set out to disrupt this lucrative, yet highly competitive field. Unlike traditional BPO companies, Malaysian-born Supahands aims to help businesses scale by changing the nature of time, with its combination of technology solutions and a distributed workforce.
Outsourcing continues to be a huge and multi-dimensional industry all by itself. According to World Bank, Business Process Outsourcing (BPO) revenues could soar to well over US$50 billion and provide some 2.6 million jobs by 2020. Nevertheless, given the size and scale, it’s often hard to see the whole outsourcing elephant, when it’s up close. So, here’s some help to dispel some of the myths around outsourcing.